Contact Us

We'd love to hear from you. Whether you have a question about a product, need help with your order, or just want to talk lighting — our team is here for you.

Customer Support

Email: LightExp@hotmail.com

We aim to respond to all inquiries within 1–2 business days. For urgent matters, please include your order number in the subject line.

What We Can Help With

• Order status and tracking
• Returns, exchanges, and refunds
• Product questions and recommendations
• Warranty claims
• Wholesale or bulk order inquiries
• General feedback and suggestions

Our Promise

At LightExp, we believe in real humans, real answers, real fast. When you reach out, you'll hear back from a knowledgeable team member who genuinely wants to help — not an automated deflection.

Business Hours

Monday – Friday: 9:00 AM – 6:00 PM (PST)
Saturday – Sunday: Closed

Emails received outside business hours will be responded to on the next business day.

Stay Connected

Follow us on social media for lighting inspiration, new arrivals, and exclusive offers. Search @LightExp on Instagram and Pinterest.